Selected stories from roles where I led process, data, and systems improvements.
I led ERP system maintenance for a team of four while supporting day-to-day operations across Dining Services.
Outcome: The team resolved 200+ systemic bugs and improved consistency in how users worked in the ERP environment.
Metrics: 200+ bugs resolved; 15 department heads trained monthly.
Read full story →Dining Services needed cleaner inbound supplier data and real-time depletion data from retail operations.
Outcome: Operations improved reporting speed and inventory accuracy while reducing manual work for kitchen and accounting teams.
Metrics: 25 hours/week saved for chefs; inventory accuracy increased by 200% across 20 locations.
Read full story →The business needed one reliable view of irrigation and operations data across multiple systems.
Outcome: Crop managers gained real-time visibility into irrigation metrics without added training burden.
Metrics: 100,000+ acres supported; 30 crop managers served; 20 hours/week saved company-wide.
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